We will deliver your product to cargo within a maximum of three (3) working days after you place your order. We can start working from Monday for your orders placed after 14.00 on Fridays.
You can make your payments with debit card and credit card with Iyzico assurance.
You can shop from our site without being a member. However, if you want to benefit from our campaigns and special services for our members, you must become a member.
The confirmation e-mail should be sent to your mailbox within a maximum of 3 minutes. If 3 minutes have passed, check your junk/spam file.
We can only accept returns on unopened items. You can send the product to the cargo by creating a return request on the panel without opening the package of the product.
Yes, our products are approved by the Ministry of Health. You can query with the product barcode on ÜTS.
At Arotolia, we only offer our customers oils that we are sure are natural and organic, produced with good agriculture.
The usage patterns of our oils are explained in the user manuals. Please read the warnings carefully and take into account your specialist's recommendations and warnings. For more information, you can search our website.
You should not use the oils by mouth unless prescribed by a medical professional.
It is not correct to apply essential oils directly to the skin, which have been used for skin and hair care for centuries as a source of healing. It must be mixed with a suitable carrier oil in certain proportions and applied to the skin. We recommend that you heed the warnings on the labels for the ratios and the advice of your medical professional.
The dilution ratios of the oils are explained in the user manuals. The internal droppers we use in our bottles are full-sized. 20 drops of oil equals 1ml of oil.
Yes. All of our products are analyzed twice in the country where they are produced and in Turkey, in laboratories with international accreditation.
We offer our oils in cobalt blue bottles, which prolong their life by protecting them from ultraviolet rays. However, you should store all of our products below 25° and out of direct light.
We buy our products from different points of Turkey and the world. When choosing our products, we take care to ensure that they are certified products that are produced with the right agricultural practices and approved in internationally recognized accredited laboratories.